Management Books

They do not come any better than this book. Do not take their solution method for a Problem Definition (especially if it is your own method). If you recognise the behaviour, you will appreciate this book for all the things you may not have considered when trying to comprehend a problem. If you are not sure what that statement is all about, this book is for you.

If you cannot think of at least three things that might be wrong with your understanding of the problem, you do not understand the problem. So there!

This book is your best guide to delivering any documentation project, of any size, of any complexity, on time. We have been using this basic method for years and years and we do not willingly do jobs for people who are not prepared to work to the basic process. It is not worth the lack of sleep that goes with being the Idiot ... er ... Hero who has to save the job at the eleventh hour. How does the saying go? Poor planning on your part is not going to constitute an emergency on my part .

If you do not have time to read the book and work out the policies and procedures, we can run the Managing Documentation Projects course in-house for you. Click here for details.

Before ordering this book from Amazon, you might like to send mail to N&H Communications — as a service to the Australian Society of Technical Communication, you can buy JoAnn's books from N&H Communications at the same or possibly lower prices and usually with immediate delivery.

See the next entry and another Hackos book in the Writing section of this Book Shop.

This is still on our to read list because we have not been working near this area for sometime. But click on the picture and read the user reviews. It is clearly of the same standard — which is not surprising given that it draws on the considerable experience JoAnn has had running a useability laboratory as one of their services.

Before ordering this book from Amazon, you might like to send mail to N&H Communications — as a service to the Australian Society of Technical Communication, you can buy JoAnn's books from N&H Communications at the same or possibly lower prices and usually with immediate delivery.

Just to prove the previous books are not all smoke and mirrors and one person's view of the world. This book covers all the same topics with different terminology — and it lets you see it applied to other media. By the way, the book is interesting in its own right!